Strategic Capability Building
The Growth Challenge
In an increasingly competitive global cosmetics market, Schwan Cosmetics faced the critical need to unlock new business growth opportunities. The leadership recognised that enhancing capabilities in product innovation and Joint-Business-Planning (JBP) was essential to maintain its competitive edge and drive strategic development in the OEM cosmetics landscape.
The Company
Schwan Cosmetics, a key player within the Schwan Stabilo Group, operates as a global Original Equipment Manufacturer (OEM) in the cosmetics industry. With a complex B2B business model, the company needed to develop more sophisticated approaches to identifying market opportunities and creating value for its customers.
The Approach
Step 1: Comprehensive Understanding
The engagement began with understanding current capabilities, challenges, and potential growth opportunities. This diagnostic phase provided critical insights into the specific learning needs and strategic context of Schwan Cosmetics.
Step 2: Targeted Competence-Building
We designed two specialised training modules to address key strategic capabilities:
Product Innovation Masterclass
The first module focused on creating a robust product innovation framework, addressing:
FMCG approaches to identifying new business opportunities
Techniques for uncovering meaningful consumer insights
Methodology for developing compelling value propositions
Best practices in new product development
Joint-Business-Planning (JBP) Workshop
The second module provided a comprehensive exploration of JBP, covering:
Fundamental JBP framework and strategic importance
Approaches to developing actionable customer segmentation
Strategies for differentiation in a competitive market
Implementation methodologies
Organisational capabilities required for effective JBP
Step 3: Strategic Action Planning
Following the training modules, we developed targeted recommendations for approaching new strategic opportunities, including a structured action plan for implementation.
The Results
The masterclass delivered significant strategic value and immediate impact:
Learning Outcomes: All initial learning objectives were comprehensively met, with leadership and participants providing highly positive feedback.
Organizational Capability: The training significantly increased the team's confidence and understanding of:
New product development processes
Consumer-centric innovation approaches
Joint-Business-Planning methodologies
Immediate Impact: The first pilot projects launched shortly after the masterclass.
“Heike brought new impulses to the team thanks to her understanding of consumers and the industry and we immediately launched our first pilot projects. She understands the cosmetics business and our B2B business context, but also brings in the brand and customer side unfiltered. This has created real added value for our partners.”